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Job Description:
We are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products/services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive. Responsibilities include building strong relationships, guiding clients through their journey, identifying growth opportunities, and serving as a primary point of contact for inquiries. Strong communication skills and a genuine passion for customer success are essential.
Responsibilities:
As a Customer Success Manager, you’ll cultivate client relationships, guide their product journey, identify growth opportunities, act as their main contact point, and collaborate for client success.
Requirements:
If you believe you’re the ideal candidate for this role, then kindly consider whether you might meet the following criteria: